Security

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Endeavour Mutual Bank will never ask for your NetCode / Personal Access Code or account details to be disclosed via a link within an email message. If you receive an email of this nature, please disregard it and contact Endeavour Mutual Bank immediately.

Please forward a copy of the email to Endeavour. We take the protection and security of your information, transaction data and privacy seriously.

Endeavour is Commited to Your Security and Privacy

Endeavour Mutual Bank have employed a wide range of security measures to help protect your personal information and transactions. These measures include data encryption, firewalls, automatic timeouts Free SMS alerts and SMS one time verification code security technology. Therefore, when you do your banking online with Endeavour, you can be assured that your banking is safeguarded and protected.

The Endeavour Guarantee

Furthermore, in the unlikely event that an unauthorised transaction does occur on your account, Endevour Mutual Bank guarantees that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Conditions of Use, ePayments Code (external website) and you haven't contributed to the loss).

It's all part of the Endeavour commitment to its members.

Your Security, Everyone Plays a Part

Endeavour Mutual Bank takes the protection of your information and transaction data very seriously. But online security is a partnership between the bank (as the provider of online services to you) and you (the user of these services). As such, it's important that you do two things:

1) Keep Informed

Technology cannot automatically protect you against all fraud and security risks. A range of email and other online frauds have been attempted over the last few years; these scams will continue and you should be aware of them.

Things you can do to keep informed:

Understand the range of Online Security Practices and Online Communications Practices Endeavour has adopted
Read the Endeavour Mutual Bank Online Security FAQs and Online Security Risks
See the list of Online Security Links for information on different types of scams and how you can better protect your personal information.

2) Improve Your Online Security

Equally, technological protection cannot protect you if you are careless with your personal information. You need to play your part in protecting your information responsibly and in accordance with the Endeavour Mutual Bank terms and conditions.